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I'm no techie - not by a long shot. but..... 2 things: 1) I have to wait a while once I've clicked on chat - can take a few minutes to upload or whatever....try waiting a little longer and see?..... and
2) the first time I went on, I did have to downlonad something (java?), anyway..... took a little while for it to pop up on the screen......and then I downloaded it.
probably useless, but there's my 2 cents..... wonder xx
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