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    Report site glitches here please

    Hi. As many of you know, we've been involved in some site maintenance over the past few days. To improve security and performance we have updated our forum software. We've done our best to provide limited down time and a smooth transition, but inevitable glitches always arise. I'd like to ask that you use this thread to post any unresolved technical issues.

    Be sure also to let us know if you are affected by any of the problems below. Codemonkey is doing a fabulous job of getting them fixed as quickly as possible once they are reported.

    Here's what we've resolved and what remains outstanding:

    1) Can't read past first page of any thread. Status: RESOLVED
    2) Can't read past first page of threads in photo gallery. Status: RESOLVED
    3) User cannot change mood (unfortunately from "crappy"). Status: RESOLVED
    4) Some members continually auto-logged out of forum. Status: please see message below
    5) Hotel California Syndrome: User cannot log out of forum. Status: please see message below
    6) Private message notification *flashing envelope* not working. Status: RESOLVED
    7) Private message *pop up* notification not working. Status: RESOLVED
    8) Search feature not working. Status: RESOLVED
    9) Some members timing out before completing posts: unresolved
    10) Member cannot access earlier threads: unresolved

    Here's what Codemonkey suggested to another member who was being logged out automatically. BTW, I was having the same problem and cleared both cache and cookies as he recommended, which seemed to work. I am running Firefox. Also note that many members have resolved the issue by clearing their cookies. Here are the instructions for clearing cookies in Firefox and Internet Explorer.

    ----
    "...my sensors detect you are using IE 6.0. If you are on XP you might want to ugrade to IE 7.0 not only for easier browser but for more security and compatibility as the web moves forward. Having said that, please check a setting in IE. Click the Tools
    menu item and choose Internet Options
    . I forget how IE 6 has the settings arranged but I believe it is the General
    tab. In there you should find a setting called History
    or something similar. Click the Settings
    button. Make sure in there that Check for newer versions of stored pages
    is set to Automatically
    . That is the only good setting and God only knows why they have any other choices there as they all cause problems. Then it would be a good idea to hit the delete button next to the settings one to clear old data. With this setting your browser will always check to see if a page is updated and then refresh the cache if it is.

    Again I am going by IE 7 so the setting names may be a bit different but it is easy to find. Enjoy.

    Oh, this setting applies to you IE 7 users as well."

    ----

    Thanks, all, for your patience as we work out the bugs.

    RJ
    ----------------------------------------------------------------------------------------------------------
    Help keep our forum strong--make a contribution to My Way Out. Or show your support by becoming a Subscriber and enjoy enhanced features, as well!

    #2
    Report site glitches here please

    Does gas constitute a glitch??

    I've NEVER had that before.

    Ever.

    Comment


      #3
      Report site glitches here please

      Egad.

      Codemonkey? We have this member named Helen...

      :helpme:
      ----------------------------------------------------------------------------------------------------------
      Help keep our forum strong--make a contribution to My Way Out. Or show your support by becoming a Subscriber and enjoy enhanced features, as well!

      Comment


        #4
        Report site glitches here please

        haveing problems log in . it took 4 times to get in. but i was able to leave a reply on someone post so that work. lol good luck with the glitch
        :beach: life does change as long as you are willing to change yourself ..
        best thing about the future it comes one day at a time..

        Comment


          #5
          Report site glitches here please

          The envelopes indicating a new post seem to remain open even after I've read the post.

          Comment


            #6
            Report site glitches here please

            I am running IE 6 and having no issues with being booted at all.

            Cindi
            AF April 9, 2016

            Comment


              #7
              Report site glitches here please

              I am still being booted off. I guess this is my exit to leave? Please have a nice farewell party for me. I have tried to be the best person I could be for all of you and I guess the masses have spoken. Goodbye all.

              All kidding aside RJ if this is not fixed by noon tomorrow I am going to have to file a lawsuit or something. I cannot live like this, having to log in every 30 friggin seconds.

              Thank you for your prompt attention to MY matter.
              I'm really easy to get along with once people learn to worship me

              Comment


                #8
                Report site glitches here please

                Patience....many years ago we couldnt even communicate by phone. This is simply a glitch of the emergency broadcast system.
                This is no longer a drinking problem...it's a matter of Life or Death!!!

                Comment


                  #9
                  Report site glitches here please

                  I'm still being 'booted' out as well. I've had to cut then paste both posts this morning after re-logging on. I 'm using widows vista and I've always used firefox and I'm not changing. Don't like this idea of having to clean out my cache and history as I rely on them quite a bit. Ah well here goes nothing!!!
                  "Keep me away from the wisdom which does not cry, the philosophy which does not laugh and the greatness which does not bow before children." Kahlil Gibran
                  Clean and sober 25th January 2009

                  Comment


                    #10
                    Report site glitches here please

                    I use Vista and Firefox as well, no problems for me.
                    Marcie

                    Comment


                      #11
                      Report site glitches here please

                      I have had problems getting into the chat rooms. It tells me my user id is invalid?
                      but i never get a chance to put in any info and i'm logged onto the site, and everything is working just fine there...?

                      Comment


                        #12
                        Report site glitches here please

                        Tech

                        Hi and thanks for the continued feedback.

                        I gotta say, I couldn't agree more with any of you who are reluctant to update browser software, clear cookies, or make any other changes to your current configuration to simply access the site, as before.

                        It's frustrating because there comes a time when we simply have to make software upgrades on our end. Hackers and spammers have become more sophisticated about how to break in. Resources become increasingly stretched as new members visit the forum. So it's been my philosophy to protect the community by staying ahead of potential problems, but not updating any more than necessary.

                        Unfortunately, with any upgrade a number of unexpected things can result. We've invested quite a bit of time and money in customizing this site so we can offer everyone lots of free, helpful tools. But when we do update the forum software (rarely) much of that programming requires further tweaking.

                        So please know we are working hard to resolve any outstanding issues and to do so with limited impact to you. It's our intention to make this site more user friendly, not less!

                        We really appreciate you reporting any problems (and also letting us know what *is* working properly.) Very helpful.

                        Happy and safe weekend, all.

                        RJ
                        ----------------------------------------------------------------------------------------------------------
                        Help keep our forum strong--make a contribution to My Way Out. Or show your support by becoming a Subscriber and enjoy enhanced features, as well!

                        Comment


                          #13
                          Report site glitches here please

                          Much love & appreciation to you RJ, codemonkey and your team :l
                          Im sure it will all work out in the end as you are a genius I know it from long association :l
                          :goodjob:

                          Comment


                            #14
                            Report site glitches here please

                            I am finding that the little envelope signaling new messages is not accurate. Sometimes there are new messages and it doesn't show that and sometimes it shows there are new messsages when there really aren't. This is a new problem, I noticed it maybe a week ago.
                            Patience has its limits. Take it too far, and it's cowardice.
                            - George Jackson

                            Comment


                              #15
                              Report site glitches here please

                              funny

                              I have to laugh that someone could not change mood from crappy...

                              Glad it was resolved!

                              Comment

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