How to tell if your computer is infected with malware
It's not always easy to tell if your computer has been infected with malware. If it is unusually slow, crashes or stops responding frequently, for example, these problems might be signs that your computer has been infected. However, the same problems might also point to hardware or software issues that have nothing to do with malware. Because it's difficult to tell the reasons for your computer's unusual behavior, we suggest that you follow these steps:
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Get a more complete list of symptoms.
If, based on the complete list of symptoms, you think your computer has been infected, let Microsoft help you diagnose the problem and solve it.
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