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    Hi
    I'm a bit of a novice on computers, when I click on live chat my computer blocks the page and says it won't install 'active X', anyone know what this means?
    Thanks

    #2
    Live Chat

    Elsa it means your browser or internet explorer has it set so that you cannot install Active X controls - you need to get your computer person to help you uncheck that block in IE so that you can use the Active X - it also maybe on your computer's firewall settings. I'm on a mac now so I can't walk you thru it but maybe someone else can - if not google the error message and you'll find instructions on how to fix it if no one else helps out.

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      #3
      Live Chat

      I've found the bit where the computer will let me install it, but is it safe to do so if my firewall thing blocked it?

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