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    #1

    Help with Asclepia..?

    Hello everyone,

    I ordered Topa from Asclepia, got approved and had my credit card charged, (and already gotten the bill) and the order has not yet arrived. Time between the approval and card charge and now is 5 weeks.

    Is this usual? I've sent an email inquiry with no response. Any advice about how to proceed?

    Thanks much,

    mimi:
    Mimi:armsaround:
    Tags: None
    #2
    Help with Asclepia..?

    That is unusual. Three weeks is the norm for the US. If there is a phone number call them. Most of the people here have been pleased with their customer service. It took three weeks for my first order. I used express shipping the second time and it took about 10 days.

    Melissa
    If I ruin my body where will I live? :ranger

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      #3
      Help with Asclepia..?

      There was another thread started here: anyone else have problems with Aclepsa.com?
      :flower: Change a life; make someone feel important. ................. ........................ ..................... ........................ ................. ....... sigpic

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        #4
        Help with Asclepia..?

        Mimi, I started the other thread about problems with Aclepsa. I made my initial order on 4/20, and have yet to receive my order. They said the 1st one got lost, and reshipped, and it never arrived either. They are rehipping yet again, and say it should arrive 6/28. I paid for express shipping too!:H I have been hounding them, and they respond relatively quickly, but still....nada. And $83 out of pocket. I wonder if it is something to do with CA? I too am in CA, and maybe the regulations are different here? Anyone else in CA receive their orders in a timely fashion from Aclepsa?
        Life itself is the proper binge. Julia Child

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          #5
          Help with Asclepia..?

          There is a place on the website to send messages, that seems to work better than email. It takes 1-2 days for a reponse.
          Life itself is the proper binge. Julia Child

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            #6
            Help with Asclepia..?

            Hi More, I am just curious. Why are you having it tested? Are you worried it is not what they say it is? That must cost a fortune to get it tested, no? I am considering Aclepsa as well but not based on the amount of time it takes to arrive.....
            I'm really easy to get along with once people learn to worship me

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              #7
              Help with Asclepia..?

              I've received two orders from Aclepsa with no real issues other than it took three weeks the first time, a little over two the second. The brand names on the two shipments were different each time. The packaging leaves a little to be desired...but other than that it is OK from what I can tell....OK...maybe they aren't what they say they are....but they seem to be working..
              :boxer:Failure is NOT an option! :boxer:

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                #8
                Help with Asclepia..?

                THanks, everyone, I will try the web and report back.

                Mimi
                Mimi:armsaround:

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                  #9
                  Help with Asclepia..?

                  More, what did you found out from having the Topa from Aclepsa tested?
                  Mimi, what has happened in your quest?
                  Life itself is the proper binge. Julia Child

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